Hi. Have a friend whom can`t raise the PCS site (anymore). His ID is fisher`mon. Can you possibly tell me why please, so I can inform him? Murray (lub my fish).
PCS & Stuart M. Grant - Cichlid Preservation Fund - Details here
problem
Started by tastyfish1980, Aug 19 2010 02:02 PM
4 replies to this topic
#1
tastyfish1980
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- Forum Member Joined: 16-October 08
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Location: Ellenbrook
Posted 19 August 2010 - 02:02 PM
#2
Cawdor
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- Admin
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Joined: 26-December 05
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Location: Byford
Posted 19 August 2010 - 02:12 PM
what do you mean "can't raise"? I checked the user account and it's all good from our end.
#3
Kieran
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- Forum Member Joined: 28-May 09
- Location:Fremantle, WA
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Location: Fremantle
Posted 19 August 2010 - 02:16 PM
He could try clearing the cache on his internet browser. Just google for '[browser name] clear the cache'.
#4
tastyfish1980
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- Forum Member Joined: 16-October 08
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Location: Ellenbrook
Posted 19 August 2010 - 02:33 PM
QUOTE (Cawdor @ Aug 19 2010, 02:12 PM) <{POST_SNAPBACK}>
what do you mean "can't raise"? I checked the user account and it's all good from our end.
Have just spoken to him (fisher`mon) again about not being able to get on and he says (now) that he can raise the site but cannot get logged on. He works with another member of the PCS and that person can login to the site (using the same PC), but he can`t anymore. Cheers. Murray.
#5
Cawdor
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- Admin
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Joined: 26-December 05
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Location: Byford
Posted 19 August 2010 - 02:57 PM
I have changed his password and reset the password cookie. I have sent him an email with his new temporary password.
Make sure he uses his correct username: fisher'mon! with the exclamation mark at the end.
Make sure he uses his correct username: fisher'mon! with the exclamation mark at the end.
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