Priming Aquanova Ncf-1200
#1
Posted 28 February 2010 - 07:37 PM
Any ideas?? Would call Aquotix to find out what's wrong but I don't believe they are open tomorrow being a Monday and Public Holiday...
#2
Posted 28 February 2010 - 07:39 PM
#3
Posted 28 February 2010 - 07:40 PM
If that doesn't work, just suck on the outlet hose until the water flows
Edit: ninja'd by Kev
#4
Posted 28 February 2010 - 09:11 PM
What's wrong?? I connected the IN to the inlet pipe and the OUT to the outlet pipe as per the instructions...
Although I did read somewhere earlier than pre-filling the filter with some water would help the priming... So I did... but that should not have caused the overflooding right??
Problems with the unit??
#5
Posted 28 February 2010 - 09:25 PM
#6
Posted 28 February 2010 - 09:38 PM
#7
Posted 28 February 2010 - 09:39 PM
We can still offer help after hours from time to time.... you are welcome to PM us at any time, and one of our staff will answer you as soon as one of us logs on. It is in our private time, but we are here to help - particularly when you are having problems with one of our products.
As Cawdor explained, would it be possible to let us know where the water was coming out? and is it squirting or just dribbling?
All units have been checked on arrival in the shop and all seals have been lubed prior to selling, so I am very interested what has gone wrong here. (maybe check for any broken parts on the locking clips??)
#8
Posted 28 February 2010 - 09:51 PM
I have got some photos.. Hope I can attach it...
Anyways, it appears that the whole pump head is filled with water... and water is coming out from the electrical lead...
not going to plug it in a hurry now...
but I believe that it was also coming out through the primer sides as well... not too keen to replicating it to take a photo...
maybe tomorrow...
And yes, I did push down inlet and outlet valve lever (if that is what you are referring to by lock/vent...) and also the four locking
levers by the sides..
Attached Files
#9
Posted 28 February 2010 - 09:59 PM
#10
Posted 28 February 2010 - 10:01 PM
#11
Posted 28 February 2010 - 10:04 PM
.....The priming/plunger Oring (sometimes gets pinched due to getting dry during travel - we lube these up on arrival, but the odd one has come back with a slow leak due to this seal - we replace the head unit with one we have changed the seal on with a new Oring)
.....The other is the Orings on the taps - could you get a pic of the tap setup - particularly near the Orings?
Oliver - Aquotix
btw - the internals are fully sealed in Epoxy, so NO worries of electrocution with these filters
#12
Posted 28 February 2010 - 10:10 PM
It must be a substantial leak if the unit is not even priming (instead sucking air).
Edit: ninja'd by Oliver, that's the second time tonight
#13
Posted 28 February 2010 - 10:15 PM
#14
Posted 28 February 2010 - 10:15 PM
Dry is the last thing you are at the moment! Sorry but I couldn't resist
#15
Posted 28 February 2010 - 10:17 PM
Well that's what I thought... it does sound like something has come loose... and probably the reason why the primer does not seem to be doing anything for me... I think I used up less energy sucking on the hose than pushing down on the primer...
#16
Posted 28 February 2010 - 10:20 PM
Actually I only took a couple of minutes, but Oliver had edited his post by the time I posted my reply
#17
Posted 28 February 2010 - 10:22 PM
.....The priming/plunger Oring (sometimes gets pinched due to getting dry during travel - we lube these up on arrival, but the odd one has come back with a slow leak due to this seal - we replace the head unit with one we have changed the seal on with a new Oring)
.....The other is the Orings on the taps - could you get a pic of the tap setup - particularly near the Orings?
Oliver - Aquotix
btw - the internals are fully sealed in Epoxy, so NO worries of electrocution with these filters
Well I think the Oring on the taps are fine, although there were some problems getting the tap assembly away from the unit at shop, but they were lubed up...
See photo...
What's this ninja'd thing??
Attached Files
#18
Posted 28 February 2010 - 10:27 PM
That's alright... I am happy to share my Holy Shit Moments as long as I get replies... my carpet is still dying... tempted to fire up the gas heater (in summer) to dry the carpet...
#19
Posted 28 February 2010 - 10:35 PM
It is nothing that you can do from home - can you come in on Tuesday and see me??? I will get another one and pressure test it first for you so this will not happen again - and I will sort something out with you for your hassles.....
We will be open from 10am to 6pm
Ask for Oliver - let the staff know it's you from PCS, and I will handle it personally.
Sorry for the inconvenience and mess - it only happens to the nicest of people (except Golden_dase - it did not happen to him and he is a nice guy )
Cheers,
Oliver - Aquotix
#20
Posted 28 February 2010 - 10:48 PM
Oliver, are you giving him a free upgrade to the NCF2000? If so, my NCF1200 just had a leak too!
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