Fish Store Nor
#42
Posted 03 April 2014 - 07:36 PM
Hi RaymanerI was just stating my personal opinion, this was just in reply to someone else saying they got clown loaches with ich from Currambine. But my grievance was also with a few sponsors as well as i have had such bad experiances with a few.
I read through the entire thread again to see if the mods had missed the negative feedback.
From what I can see CF Currambine has not been singled out with negative feedback, it's quite the opposite, they're getting some good promo from the members which is allowed. Kark mentions he had 2 loaches with Ich (not uncommon) but never stated where they came from unless livestock falls under "supplies".
Thanks all for the advice.
The Currambine city farmers is where I got my tank and supplies, I hit Jason who works there up for plenty of great advice before actually going for the Juwel tank, handy that they are right around the corner from me.
Just when I thought I was ready to start stocking the tank the 2 small loaches that I had in there got Ich, so I now have to wait another 2 weeks while I wait for that to clear up.
Can't wait to go and start looking for the rest of the fish, I will definitely give the places suggested above a visit.
I will post an update when I've got em all.
There's lots of generalisation and strong opinions throughout this thread. Take it all as a grain of salt, get out there and build your own opinions backed up with some actual fact / experiences. There are no perfect stores, there will always be sick fish, some stores just manage it better than others. Auzziebuddy provides some of the best advice below. No matter where you go there are no guarantees. Be a responsible buyer rather than just pointing the finger at a store. Choose wisely (get help if necessary) and treat (consider) every fish you buy as a potential risk to your fish at home.
(where possible Quarantine and "treat" if required)Agreed malawiman gumtree can be hazardous if you are not careful.
Hence doing plenty of research and contacting reputable breeders, who supply quite a few stores anyway, and or take someone who knows with you.
But on the flip side I've had problem fish, disease, dead fish and sub standard fish from every place I've been to. Every place. Not all the time and not with every purchase, but even so treat every fish you buy as if its gonna infect your whole tank. Quarantine and treat before adding any fish.
Jmo
Comments re: chains not accepting trade-ins I see this as their quality control. Imagine what bugs they would be exposing themselves to and they may not have the staff there to manage it (knowledge in fish health, treatments, prevention etc.) it would be a ticking time bomb. One area that should be given some consideration is dealing with local breeders but who knows maybe they're locked in with the big supplier/s under some sort of agreement.
The club's stance is WE support those who support US (the sponsors). We've chosen to stick with the Local Fish Store model where in most instances you are likely to find knowledgeable / experienced staff which in-turn assist fish keepers in meeting one of the PCS's goals of responsible husbandry. We also take into consideration the quality of the livestock, conditions etc. when choosing sponsors which can shift over time. Unfortunately with chains they are seen as 1 and to date we haven't picked out individual stores to be sponsors because we can't differentiate regardless of how good the staff are. Although the additional donations would be a good injection to the Club it's not what we're about. It's important to recognise the important role the LFS plays in the industry and also the relationships they build with hobbyists and breeders. Swings and roundabouts...
Edited by dazzabozza, 06 April 2014 - 10:04 AM.
Graddo's reply removed due to negative feedback and personal attack.
- Terry, Poncho, malawiman85 and 4 others like this
#43
Posted 13 April 2014 - 10:04 PM
#44
Posted 14 April 2014 - 12:24 AM
good post dazzabozza
just to clear it up - majority of chain stores have an agreement with bayfish that goes something like this..... bayfish install and setup the fish tanks ready for use at their cost/or reduced cost in the chain store and in return are the sole supplier for the shop... some minor exclusions are made to purchase off local wholesalers only... it could be a 90/10 condition....
arrr so thats what brad was doing snooping around a midland pet shop the other week
one other issue i think is overlooked as far as "BUGS" go - bayfish collect their stock from overseas (greater risk of bugs IMO) and from a lot of local breeders in queensland.... bayfish and AI are notoriously noted for delivering some fish with whitespot etc.... they have such a huge turnover and workload that every fish cant be inspected for possible disease... do you think if i ordered a 1000 neon tetras they would count them and inspect them and remove any dodgy looking ones ??? no need to answer we all know what the answer will be
but thats fish... and we know what fish stands for @#$% it %$#@ happens
#45
Posted 14 April 2014 - 02:16 AM
Edited by TheTexasCichlidMasacre, 14 April 2014 - 02:19 AM.
#46
Posted 03 May 2014 - 11:26 PM
#47
Posted 04 May 2014 - 03:04 PM
yes you can if the fish is weak it shouldn't be sold its like someone selling you a sandwitch and then u get sick.. its there fault
#48
Posted 04 May 2014 - 04:03 PM
#49
Posted 04 May 2014 - 05:03 PM
#50
Posted 04 May 2014 - 05:10 PM
This guarantee includes all pets & actually specifies that this includes fish. If you but a fish & the cause of death is obviously the fault of the store, you are entitled to replacement or refund.
This is a tough one as the store cannot really be responsible for how a fish is handled once it walks out the door, so can argue the point.
We guarantee all our fish for 48 hours regardless of cause of death as long as water sample provided ( even if the customers fault eg; if the sample is full of ammonia, we will still replace once the issue is resolved).
Whitespot we will cover if it appears within 4 days of purchase as it was likely infected prior to purchase, after this time it is more likely due to a stress related to the new environment eg; a temperature drop. ( whitepot can happen in any tank even if no new fish added).
If you see a sign that states no refunds/ replacements on fish, point out that this is an illegal sign & should be removed.
- dazzabozza, malawiman85, Angelo and 6 others like this
#51
Posted 05 May 2014 - 09:46 AM
#52
Posted 05 May 2014 - 01:50 PM
Paul to the rescue! Thanks for the informative post.
Also, correct me if I'm wrong but another advantage of Morley Aquariums is they don't use a sump for filtration on their tanks but instead each tank has it's own separate filter. Preventing any illness that one tank may have from spreading to the next?
#53
Posted 05 May 2014 - 07:50 PM
A combined system through a single filter is risky, but can be safe when combined with uv sterilizers & regular maintenence/ monitoring - not my strong point lol.
Getting asked about the guarantee laws, just to clarify, this only applies to registered businesses, not private sales or auctions such as ebay ( buy it now does however if a business seller).
#54
Posted 05 May 2014 - 08:06 PM
That is a very VERY good business practice! Well done Paul.We guarantee all our fish for 48 hours regardless of cause of death as long as water sample provided ( even if the customers fault eg; if the sample is full of ammonia, we will still replace once the issue is resolved).
Whitespot we will cover if it appears within 4 days of purchase as it was likely infected prior to purchase, after this time it is more likely due to a stress related to the new environment eg; a temperature drop. ( whitepot can happen in any tank even if no new fish added).
If you see a sign that states no refunds/ replacements on fish, point out that this is an illegal sign & should be removed.
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